Terms and Conditions

These Terms and Conditions govern the relationship between the Customer and Brickle Ltd for any purchase made from the website brickle.co. Please read them carefully before placing an order. A copy of these Terms and Conditions can be provided upon request.

1. OWNERSHIP

Brickle Ltd
Registered Address: 55 Everest Avenue, Llanishen, Cardiff, CF14 5AQ, UK
Website: www.brickle.co
Email: Ben@brickle.co
Company Number: 16118562 (Registered in England and Wales)

Brickle Ltd owns the intellectual property rights of the brickle.co website and all material contained within it. All designs, images, graphics, text, and other content are protected by copyright and other intellectual property laws. Reproduction or use of these materials without prior written permission is strictly prohibited.

2. PRODUCT

Brickle Ltd offers high-quality, British-made children's furniture, including the Brickle toy storage system and related accessories. Each product is described and photographed in detail, though variations in colour or wood grain may occur due to the natural materials used. In particular within Birch plywood occasional ‘plugs’ may be present in the wood where the plywood manufacturers will have made good a distortion or knot in the surface of the plywood. The best possible plywood is sourced so these will be rare.
Products are subject to availability, and Brickle Ltd retains ownership until full payment has been received.

To enable delivery of any product ordered from Brickle Ltd any doorway or other restrictive access point for delivery must be at least 60 centimetres wide at its narrowest point. It is the duty of the customer to ensure that the property, and desired location within that property for any of our products to be located, has sufficient access to allow delivery.

3. PRICES

All prices listed on brickle.co are in Pounds Sterling (GBP) and include VAT where applicable. Shipping costs are calculated at checkout and will be shown before payment. Prices are subject to change without prior notice. While we strive to ensure all pricing information is accurate, errors may occasionally occur. In the event of an error, we will contact the Customer to confirm or cancel the order.

4. ORDER

Customers can place orders online through brickle.co. Once payment has been processed, an order confirmation email will be sent. Orders are only binding once Brickle Ltd has accepted and confirmed them. Please check your order details carefully before confirming.

5. PAYMENT

Payment is due at the time of order. Accepted payment methods include major credit and debit cards. All payments are processed securely. Brickle Ltd reserves the right to cancel any order if payment is not received in full.

6. SHIPPING AND DELIVERY

Orders are shipped to the delivery address provided at checkout. Delivery times vary depending on product availability and destination. We typically dispatch within 10-14 business days for in-stock items. Custom or made-to-order products will take longer. Customers will be notified when their order has been dispatched, including tracking information.

7. SHIPPING DAMAGES

Please inspect your order upon delivery and report any visible damage within 24 hours to geoffrey@brickle.co. Claims must include photographs of the packaging and the damaged product.

8. WARRANTY & RETURNS

• 3-year warranty against manufacturing defects.
• Brickle determines the appropriate remedy.
• Remedy may be replacement parts, repair, replacement product, partial refund or full refund.
• Customer must provide photographs/video.
• Warranty excludes wear and tear, accidental damage, misuse, overloading drawers, water damage, heat damage, unauthorised repairs/modifications.
• Brickle is not obliged to replace the entire product where replacement parts or repair provide a reasonable remedy.

9. PERSONAL INFORMATION

Brickle Ltd collects only the information necessary to process orders, deliver products, and manage customer relationships. Personal data is stored securely and never shared with third parties except where required to fulfil your order. For more details, please refer to our Privacy Policy available on brickle.co.

10. LAW AND JURISDICTION

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.